Photo by Alexandar Todov on UnsplashSales & Operations Planning, or SOP, is a process that ensures that the sales forecast is aligned with production capacity. Prior to the pandemic, it was pretty widely accepted that operations could adjust capacity, up and...
Have you ever had a project in your business that was stalled? I’ve seen this happen with projects that require the engagement and alignment of multiple departments. In an effort to get the requisite collaboration, the project leader tries to cajole all of the...
Many companies want or need to embrace automation to address chronic labor shortages, improve quality and safety, and reduce labor costs. If your company is seriously considering automation or are in the midst of implementing an automation project of any type, this...
After just one poor experience, nearly 80% of customers opt to purchase from or work with a competitor. Since you never get a second chance to make a first impression, it’s critical to deliver a fast, seamless and positive experience customers demand — and deserve....
I consider sales & operations planning (S&OP) to be a core discipline for manufacturers. When done correctly, the S&OP creates a shared perspective of the sales forecast, production capacity, customer lead times, and the projected financial performance of...
The Supervisor’s job has grown over the years. It used to be mostly about meeting the production schedule and making sure all the machines are running. Now they also need to work on scheduling issues, attend multiple meetings, support Lean and Continuous Improvement...