We’re often asked to rate things–surveys, people, presentations, and even meetings. For those familiar with EOS®, the Entrepreneurial Operating System®, you know that every meeting ends by scoring it, from 1 to 10. Have you noticed that some people struggle to rate...
What we say and how we say it matters. Our words reflect not only what we think but also how we feel. It can take practice, but I’ve learned that listening carefully to the words someone uses can tell you a lot about them. Low-Respect v. High-Respect Let’s look at an...
I have an 18-year-old son who is on the autism spectrum. This morning, he boarded a flight by himself to go visit his grandparents in Florida. My wife and I know that this is an important step for him. It’s a milestone in the transition from being a child to an...
I’ve always been fascinated with heavy equipment. I suppose it started with my Tonka trucks in the sandbox. To this day, I can watch a backhoe in action with no small degree of amazement. In the hands of an experienced operator, this hunk of metal, cylinders and...
When leading disruptive change, a leader's job is to turn our employee's anxiety into fears. This statement may sound unconventional, or even provocative, but I've found it to be true. What’s the difference between anxiety and fear? Fear has an object. You’re afraid...
Leadership is commonly cited as a primary driver of successful lean manufacturing implementations. It's hard to argue with that since the leadership team owns all the results of the company. However, it begs the question: What exactly is senior leadership supposed to...