“I was the father figure in a family owned and operated printing business that had evolved into a seventy person, $10 million business when we met Rob. To that point our frequently held family meetings were attended by some or all six family members involved in the business. We always had plenty to discuss, but with very little structure.
Rob helped us to separate the major issues; we called them “big rocks”, from the smaller rocks or pebbles. We learned to delegate responsibilities to either take action on, or research these larger issues and report at our next ”Rock” meeting. Rob did a lot more than this to establish and perfect our decision making processes; but we would always associate the “rock” meetings, which we still hold years later, with the improvements in our systems he helped us to make. These changes were mostly just good common sense, but it took someone to lead the way. Rob was a very good facilitator.”
— Howard Siewert, Founder & Board Chairman, Ideal Printers —