In a moment of frustration about lower-than-deserved profits, you may have uttered, “Let’s just fire our unprofitable customers!” While that may be overkill, the thought process has merit. All customers are not the same, and preferential treatment to the highest-value...
Management Operating Systems (MOS), such as EOS®, Scaling Up®, and Rhythm®, are valuable and powerful tools that produce terrific results for many businesses. But they are not necessarily a good fit for every business or every situation. Like any powerful tool, these...
By Rodd Joos What is your reaction when your customer requests a quote for prototype parts? Traditionally, manufacturers consider making prototypes a cost of doing business. Customers expect you to support prototype quantities, but let’s face it, they are a nuisance....
EOS®, the Entrepreneurial Operating System®, has become a popular system for entrepreneurial businesses. According to the EOS® Worldwide website, 80,000 companies have installed EOS®. For those considering EOS®, I recommend calling one of their professional...
When thinking about succession planning, most business owners think they only have two options – they can either sell their business outright or continue to own and manage the business. There’s a third option that isn’t widely known but can be a great solution too: a...
The situation A few weeks ago, a quote request arrived for a new product. It had high volumes, and it was an excellent fit for your facility. You ran it through your estimating program, submitted your price, and then you got the dreaded call. The buyer told you,...