On November 5, I released How to Fix a Factory, my first book. It shares some of the things I’ve learned during my decades-long career, focused on how to get a struggling organization back on the road to health and vitality. Writing it was a journey. Getting from an...

I’ll probably get lambasted for mining my daughter’s wedding for business lessons, but I can’t help myself. When I was first learning about Lean 20 years ago, I remember sitting in church saying to myself, “I bet I could double the throughput of people through this...